At Orchid Homes, we believe tenants deserve to be treated with as much respect and high-quality care as landlords do.

And we guarantee the service we provide for both landlords and tenants is first class.

Our landlords realise it's the right way to do things, not just from an ethical point but also from a business perspective. Happy tenants look after their homes.

Experience has taught us that treating tenants well results in smoother, more successful, and longer-term tenancies.

Here's our six-step process to helping people find homes to rent.

Step 1 – You see a property we are advertising online that you are interested in.

Step 2 – If you like what you see and want to move on to the next step, we will ask some of the questions below.

  • Which home are you interested in?
  • Who will be the tenants? Just you? A couple or a family?
  • When do you need to move into a new property?
  • What length of time are you looking to rent?
  • Do you want to keep pets there?
  • How does your credit history and work / previous landlord references look?

We will then contact the landlord and see if this is all agreeable to them before going to the next step. This way, we don't waste anyone's time.

Step 3 – An in-person viewing. Get a real-time feel for the place and its space and potential.

Step 4 – If you want the property, it's time to act quickly. Properties across Chester and the surrounding villages are in demand, so time is of the essence.

We've already pre-qualified you, so we will let the landlord know you wish to take the property. If they agree to rent it to you, you'll need to pay a holding deposit, and the referencing checks begin.

Step 5 – As long as everything comes back ok and is acceptable to the landlord, we can get you a moving-in date and complete the paperwork.

Step 6 – Moving-in day – We'll hand over the keys and talk you through anything you need to know, such as utilities, and we'll carry out a moving-in inventory.

If you have any questions about renting a home from us, get in touch.

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"We were looking for a reliable property management agency and Orchid Homes Ltd more than delivered. They manage our threee HMO properties well...

- Gordon Tsang

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I am very appreciated for Chris and Mei to provide very professional, responsible, reliable and helpful service to me, due to my hard time with the...

- Philip

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I was in Hong Kong so requested you help to find a property in the nice place. They introduced some nice properties We loved a property. You...

- Charles Leung

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