Nine Ways We Help Our Landlords
Below are nine common headaches landlords in Chester have and how we cure them.
- Shoddy Service. We provide a personal service, and as a small family run business, your property really matters to us.
- Poor Advice. We advise our landlords on what's best for them, not us.
- Consistency. An issue many landlords have with letting agencies, especially larger ones, is that their point of contact is never the same. We don't have that issue as our team is small, and you'll always be dealing with one of the directors.
- Problem Tenants. There's never a total guarantee when it comes to tenants, but there are several ways to reduce the risk of a tenancy going wrong. We have a comprehensive referencing system that looks at many factors, including financial circumstances, previous rental history, and current employment status.
- Distance. Some landlords find that living miles away from their rental property can cause issues. This is primarily down to not working with a genuinely local letting agency. We live and work in and around Chester, so you'll always have an agent who knows the area and is within driving distance of your property.
- Repairs. Sometimes things get damaged or stop working – this is an inescapable part of being a landlord. However, solving repair issues is something we excel at, as we have a team of trusted local contractors with whom we work. They are professional, skilled, and reasonably priced. We draw from this pool of tradespeople for our landlords' maintenance leads as well.
- The Legal Maze. There are more than 300 rules and regulations affecting the English rental market. Ignorance of them is not an excuse if you are penalised. We keep our landlords on the right side of the regulatory fence, and we keep them and their properties protected against potential problems.
- Communication Breakdown. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That's never an issue for our landlords. We listen more than we talk, and we act on what's said and what the landlord needs and wants. We create What's App groups for landlords as well as other lines of clear and consistent communication.
- Rental Cash Flow. We know that some landlords are happy to be paid a little less but to receive their money in advance. That's why we offer the Advance Rent Option, which guarantees landlords a 12-month upfront payment. To learn more about this, get in touch with us.